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We're always happy to hear from people who want to work at growing the UK's solar power sector.
If you have a passion for renewables and like the look of Ecovision, please feel free to send us your CV and we'll fix a time for a chat.
Internships
We are determined to help the next generation find their feet in the solar sector.
At Ecovision we foster an open, honest culture where everyone can contribute and feel comfortable sharing ideas and opinions. It's an environment that values learning and strives for continuous improvement.
We are always looking for the brightest, most dedicated and driven graduates looking for a role in operations, finance or technical.
An internship at Ecovision will provide the real-world commercial context to complement your academic background. If that sounds interesting, send us your CV and let us know why you think you'd be a good fit at Ecovision.
Current vacancies
Electricians - Nationwide Locations
About the job:
We are looking for Electricians throughout England and Wales to be a key member of our Engineering team, doing preventative and routine maintenance on existing solar panels systems.
About Ecovision:
Ecovision has extensive experience design, installation and managing distributed rooftop solar PV asset portfolios across the UK. We have installed over 5500 systems and currently manage over 19,000 installations across mainland UK 63MWp capacity), primarily on behalf of Portfolio Investors, Councils and Housing Associations. We have a strong track record of manging long term solar performance and work with clients to minimise operational costs whilst maximising the generation of renewable energy.
Renewable Industry growth and Ecovision:
The renewable energy industry is now experiencing significant growth across all sectors and technologies. As a consequence of increasing energy prices and the requirement to de carbonise energy production, the demand for new solar PV installation is growing at the highest rate since Government incentive schemes came to an end. In response to this Ecovision have moved back into installation of new Solar PV systems, focusing on the rooftop sector with installations up to 500kwp. It is embedded in our culture that we value and invest in all our staff, helping people to realise their potential and always looking to promote internally and develop our teams.
Benefits of working at Ecovision Asset Management:
- Free work social events including Christmas Party and summer activity
- Strong team culture, our staff are our focus
- Contributory pension (up to 5%) with overpayment option
- Buy and carry over annual leave facility
- Death in service cover
- Company sickness pay
- Employee Assistance programme
- 25 days paid holiday plus a day for your birthday, with an additional day for each year of service, up to a maximum of 30 days
- Long service awards
- Excellent maternity, adoption, surrogacy and paternity benefits
- Rapidly growing Company with career support, defined progression structures and significant opportunity for career progression
- Flexi working of hours and location that facilitates a work/life balance
- Bike to work scheme
What you’ll do:
| Main Responsibilities |
| Maintenance visits- To conduct reactive and scheduled preventative maintenance visits. This will involve system testing and fault diagnosis relating to the design, installation, and communication (with our monitoring platform) of rooftop domestic Solar PV systems.- Solar PV fault finding, Meter replacements, inverter replacements.- Usage of step ladders and working in loft spaces |
| Keeping up to date with best practice and Legislative changes- React to best practice and Legislative changes by supporting changes to standardised operating protocols in accordance with system design and installed equipment. |
| Technical skills- Ensure knowledge and approach of all technical aspects are well understood and consistently applied by all engineers. Support the Operations function in technical matters. |
| Communications and Team work - Communicating complex technical information to customers and team members- Building a rapport and good customer service with customers and team members |
| Health and Safety- To ensure personal and site health and safety procedures and protocols are always followed to understand, assess and mitigate risks effectively, both prior to visits and dynamically. |
| Other duties- The post holder may be required to undertake other reasonable adhoc duties as appropriate and requested by their Line Manager. |
What you’ll need:
| Skills and experience |
| Essential Qualifications for our Competent Persons scheme (NAPIT): - Level 3 NVQ qualification in Electrical Installations or equivalent or Electrotechnical Experienced Worker Assessment (previously known as Mature Candidate Assessment) - AM2 - 18th Edition Wiring Regulations / City & Guilds 2382-22 (unless already included within the Level 3 qualification) - City & Guilds 2391 / 2394 / 2395 Testing and Inspection (desirable) - Level 3 Award in the Installation and/or Maintenance of Small Solar Photovoltaic Systems (desirable) |
| Industry Knowledge:- Basic installation experience, basic testing experience - Solar experience (desirable) |
| Communication skills- The ability to effectively communicate and convey technical information into understandable examples for customers and team members. |
| Analytical skills - Attention to detail |
| Information Technology skills - Strong computer literacy and proficiency in using technology and equipment i.e. Apple equipment – iphone, tablet. |
| Driving skills- This role will be based on the road and therefore the postholder will require a clean driving license and experience driving long distances. |
Any offer of employment will require a Disclosure and Barring Service check, satisfactory references and completion of a successful 6 month probation period.
Location: You will be home based, travelling to Solar PV sites around the UK (within your area and an 100 mile radius), this will be mostly in domestic premises, schools, or other Community or Commercial sites. You will be provided a fully expensed company vehicle, all IT equipment, plus opportunity for further required training.
Hours: 40 hours per week, Monday to Friday.
Salary: Competitive
Why Join Us?
Opportunity to lead and innovate within a growing solar PV company.
Work alongside a team of passionate and skilled professionals dedicated to sustainable energy.
Competitive salary, benefits, and ongoing professional development.
Apply today and make a tangible impact in renewable energy!
Diversity and Inclusion statement:
Ecovision are committed to ensuring diversity and inclusion within our Organisation. We strive to be a successful, caring and welcoming place for all our team members and our customers. We are committed to our equal opportunities policy and a culture of respect and understanding. We want to ensure that everyone feels included, welcome and able to be themselves and bring their authentic abilities. We are very willing to provide accessibility accommodations for applicants where required. If you are interested in applying for employment with us and in need of reasonable adjustments or assistance, please do send an email to our HR Department on hr@ecovision.co.uk
To apply:
If you wish to apply, please send a CV and covering letter to hr@ecovision.co.uk
Domestic and Electrical Customer Support Agent
Contracted Hours: 37.5 paid hours per week between the hours of 08:00AM to 18:00PM.
Reports to: SME (Subject Matter Expert) Lead – Domestic and Electrical
Location: Ecovision, Pure Offices, Quedgeley, Gloucester.
Salary: Competitive
About the Role
We are seeking a highly organised, detail-focused Domestic and Electrical Customer Support Agent to join our growing team.
This role is critical in supporting the planning, scheduling, and delivery of field work across domestic sites. You will work as part of a structured contact centre team under the direction of the SME Lead – Domestic and Electrical, contributing to the successful delivery of customer workflows, operational performance, and business targets.
You will work closely with field engineers, subcontractors, clients, and internal teams to ensure all activities are completed efficiently, within scope, and to a high standard.
About Ecovision
Ecovision has extensive experience designing, installing and managing distributed rooftop solar PV asset portfolios across the UK.
We have installed over 5,500 systems and currently manage over 19,000 installations across the mainland UK (63MWp capacity). Our clients are primarily Portfolio Investors, Councils, and Housing Associations.
We have a strong track record of managing long-term solar performance and work with clients to minimise operational costs while maximising renewable energy generation.
Benefits of working at Ecovision Asset Management:
- Free work social events including Christmas and Summer Party
- Strong team culture, our staff are our focus
- Contributory pension (up to 5%) with overpayment option
- Buy and carry over annual leave facility
- Death in service cover
- Company sickness pay
- Employee Assistance programme
- 25 days paid holiday plus a day for your birthday, with an additional day for each year of service, up to a maximum of 30 days
- Long service awards
- Excellent maternity, adoption, surrogacy and paternity benefits
- Rapidly growing Company with career support, defined progression structures and significant opportunity for career progression
- Flexi working of hours and location that facilitates a work/life balance
- Bike to work scheme
What You’ll Do
Customer & Workflow Delivery
- Manage customer contacts across multiple channels including phone, email, and written correspondence
- Book domestic exception and site fault visits, ensuring correct resource allocation and clear communication with customers
- Coordinate and manage domestic and electrical workflows, working with in-house engineers, subcontractors, and equipment providers
- Support delivery of dialler campaigns and outbound activity
- Manage workflows including warranty claims, stock dispatch, work in progress, and legal administration
- Review completed fieldwork to ensure billing accuracy and identify follow-on actions
Operational Support
- Support field service engineers with diary management and day-to-day operational challenges
- Work within defined workflows and processes, ensuring all activities meet operational and contractual requirements
- Identify and flag workflow issues, inefficiencies, or risks to the SME Lead
- Support the account management team with customer escalations where required
Performance & KPI Contribution
- Deliver against individual and team KPIs including service appointments, workflow completion, and administrative output
- Contribute to team targets including inbound answer rates, conversion rates, and service delivery metrics
- Support the achievement of operational revenue targets through effective booking and workflow management
- Maintain productivity levels in line with business expectations
Quality Assurance & Development
- Participate in regular QA reviews, call listening sessions, and feedback discussions
- Actively engage in coaching, training, and development plans led by the SME Lead
- Demonstrate continuous improvement based on feedback and performance outcomes
- Maintain a minimum QA standard in line with business expectations
Customer Experience & Escalations
- Handle customer queries and issues at first point of contact wherever possible
- Escalate complex or high-risk cases to the SME Lead in line with defined processes
- Support escalation resolution through accurate information gathering and timely follow-up
- Deliver a professional, clear, and customer-focused communication style at all times
Data & System Management
- Maintain accurate, real-time records across all systems including Salesforce CRM
- Ensure high levels of data quality across customer records, workflows, and asset information
- Support data quality checks and audits where required
Team Contribution & Flexibility
- Work collaboratively as part of a high-performing contact centre team
- Support wider team activities during peak demand or periods of operational pressure
- Be flexible in supporting inbound, outbound, and administrative workflows as required
What You’ll Need
- Previous experience in a customer support or service-based role
- Strong written and verbal communication skills
- Highly organised with excellent attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong problem-solving skills and proactive mindset
- Ability to work collaboratively within a team environment
- Experience using CRM systems (Salesforce desirable but not essential)
- Experience within energy, utilities, or renewables sector is advantageous
Why This Role Matters
This role is key to ensuring the successful delivery of domestic and electrical customer workflows, directly impacting customer satisfaction, operational performance, and business revenue.
Why Join Us?
Opportunity to join a growing solar PV company.
Work alongside a team of passionate and skilled professionals dedicated to sustainable energy.
Competitive salary, benefits, and ongoing professional development.
Apply today and make a tangible impact in renewable energy!
Diversity and Inclusion statement:
Ecovision are committed to ensuring diversity and inclusion within our Organisation. We strive to be a successful, caring and welcoming place for all our team members and our customers. We are committed to our equal opportunities policy and a culture of respect and understanding. We want to ensure that everyone feels included, welcome and able to be themselves and bring their authentic abilities. We are very willing to provide accessibility accommodations for applicants where required. If you are interested in applying for employment with us and in need of reasonable adjustments or assistance, please do send an email to our HR Department - hr@ecovision.co.uk
Any offer of employment will require satisfactory references and completion of a successful 6-month probation period.
To apply:
If you wish to apply, please send a CV and covering letter to hr@ecovision.co.uk

